IT Support by Industry in Auckland
At 6am, a builder needs his phone to ring on site. At 8pm, a hotel needs its WiFi to survive the dinner rush. At midnight on 31 March, an accountant needs the internet to just stay up. Same city. Same cables under the road. Completely different problems.
Mint provides IT support, internet and phones for Auckland businesses with 5 to 100 staff. We set everything up around how your industry actually works.
Find your industry
Pick the one closest to yours. Each page covers the problems that industry really runs into, and how we handle them.
- Hotels & AccommodationGuest WiFi that holds up at 8pm, and check-ins that keep moving when the fibre drops.
- Law FirmsSettlement-day uptime, secure remote access and client files only the right people can open.
- Professional ServicesSafe file sharing, hybrid work that runs smoothly and one predictable cost per person.
- Construction & TradesCalls that follow you to site, 4G/5G for the shed, and stolen phones wiped remotely.
- Healthcare & Allied HealthPatient records kept private, and shared clinic computers that switch users in seconds.
- Property ManagementAfter-hours calls that reach the right person when a tenant's hot water goes.
- Retail & HospitalityTills and card terminals that keep taking payments when the internet drops.
- ManufacturingLess downtime on the floor, factory WiFi that reaches the line, and older machines kept safely apart.
- Logistics & WarehousingWiFi that reaches the back of the racking, so scanners don't drop out mid-pick.
- Education & Not-for-ProfitLower rates and month-to-month terms, so more of your funding goes to the people you serve.
- Creative & Design AgenciesBig files that open fast, backups that keep every version and freelancers with their own access.
- Accountants & BookkeepersBackup internet for deadline days and email filtering that catches fake invoices.
Don't see yours? Give us a call. Most businesses share more with one of these than you'd think, and we'll work out the rest with you.
Why your industry changes the setup
A one-size IT setup treats a medical clinic like a warehouse and a law firm like a café. It leaves gaps exactly where you can't afford them. That's where we come in. We start with your working day, then build the tech to fit it.
Most IT providers sell the same package to everyone. Same laptops, same settings, same advice. Then they act surprised when it doesn't fit.
Your industry decides what "down" actually costs you. For a retailer, it's a queue of customers who can't pay. For a clinic, it's a patient record nobody can open. For a trades business, it's a missed call and a job that goes to someone else.
So we ask different questions. Where do your staff actually work? What can't stop, even for an hour? Which software runs your day? We set up your IT, internet and phones around those answers.
There's no extra cost for that. It's just how we do the job.
What stays the same, whatever you do
The setup changes from industry to industry. How we look after you doesn't.
- One team for IT, internet and phones. No more providers blaming each other.
- Around 15 minutes average response on critical issues.
- 98.2% first-time resolution, so you're not explaining the same problem three times.
- 24/7 monitoring, so we often spot problems before you do.
- Local technicians working out of our Birkenhead workshop.
- No lock-in contracts. Month-to-month, with one calendar month's notice.
FAQs
Do you only work with the industries listed here?
No. These are the industries we see most often, but we support plenty of others. If you've got 5 to 100 staff and no IT department, we can almost certainly help.
Will you support the software my industry uses?
Yes, in most cases. We already support common tools like Xero, MYOB and Microsoft 365, plus industry systems from booking platforms to practice management software. If we haven't used yours yet, we'll learn it.
Do you support businesses outside Auckland?
Yes. We fix most problems remotely, anywhere in New Zealand. Our own team handles onsite work across Auckland, and we send a trusted local contractor elsewhere.
What happens in the free IT health check?
It takes about 45 minutes. We look at your devices, internet, phones and security, then give you a plain-English list of what's working and what needs fixing.
Let's talk about how your business works
You know your industry inside out. We know the tech. Put the two together, and you get IT that fits how you actually work. If that sounds like what you're after, we'd love to chat. Book a free 45-minute IT health check, or call us on 09 222 0220.