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MintPhone is hosted in New Zealand, supported by a New Zealand team, and built for how Kiwi small businesses actually use phones. Cloud phones from $13 + GST per user per month.
When your phones stop, you want the people who run them on the line. MintPhone runs in New Zealand datacentres, your data stays onshore, and our own team answers when you call.
We've been dealing with phones for New Zealand businesses for over a decade, so we know what you need when it comes to your phones.
That's why we built MintPhone. Our own apps, our own platform, running right here in Aotearoa New Zealand. No more bloated systems built for overseas needs.
MintPhone runs from New Zealand data centres. Your calls, recordings, voicemails and transcripts stay onshore. That's important if you hold client or patient information.
Set up menus, queues and after-hours rules using our call flow builder around how your business takes calls. No overcomplicated setup. Callers reach the right person faster.
When something's wrong, you talk to the people who run your phone system. No reseller in the middle. No waiting on an overseas vendor to reply.
Searchable transcripts and call summaries included with every plan. Find what was said without scribbling notes. We build our AI agents around how small businesses really work.
We run it, we support it and we build the features. When something needs fixing, we fix it. No hand-off to someone else's helpdesk.
Each person can manage their own phone. They can change things like voicemail, call forwarding and available hours without raising a ticket.
| What you get | What it means for you |
|---|---|
| We run it ourselves | We run MintPhone on a wholesale New Zealand phone network and build our own features on top. |
| Your data stays here | We keep your calls, recordings, voicemails and transcripts in New Zealand. |
| A local team that picks up | Something's not right? You call the New Zealand team that runs it. No middleman. |
| Phones and internet, one team | We can look after both, if you'd like. One number to call. |
| Extras included | Call recording, AI transcripts and all the call features your business needs. Included in your monthly price. |
Choose a phone type for each person on your team. On the phone all day? Add unlimited calling to avoid bill shock.
Calls from an app on your computer, mobile or both.
$13
per user per month + GST
A handset on your desk, plus the app on your computer or mobile if you need it.
$19
per user per month + GST
An add-on for heavy callers. Unlimited calls across New Zealand and Australia.
$20
per user per month + GST
Not adding unlimited calling? Calls are charged by the minute at the rates below. Want a total for your team? Use the phone and internet calculator.
A quick look inside our apps. These are the screens your team will actually use.
Make and take calls on your computer, with your business number on every call.
Take your office phone with you. Calls show your business number, not your personal one.
Set up menus, queues and after-hours rules the way your business takes calls.
Every call transcribed and summarised, and searchable when you need it.
Each person manages their own settings, without raising a ticket.
See what people call about, how callers feel, and how busy you are.
Extensions, transfers, voicemail and call reports, with no hardware box in the back room.
We set up your handsets and ship them ready to plug in, wherever you need them.
Record calls for training, dispute resolution or just to check back on what was agreed.
Keep the numbers you've got, or we'll add new local, 0800 and even Australian numbers if you need them.
Take calls anywhere, and your business number shows instead of your personal one.
Add phone menus (IVRs), call queues, group voicemails, ring groups and all the features you could need using our intuitive call flow builder.
Search what was said on any call, with transcripts and summaries included as standard.
If something fails, we divert your calls and switch to a backup connection, so customers still reach you.
Either way, our New Zealand team sets up your numbers and looks after your support. The right choice comes down to how your team already works.
| Feature | MintPhone | Microsoft Teams Phone |
|---|---|---|
| Best for | Most small businesses that want simple, flexible phones | Businesses that run on Microsoft 365 and want calls inside Teams |
| How staff answer | Desk phone, mobile or computer app | Teams app or a Teams-certified handset |
| Cost per user, per month | $13 + GST per user per month with the app. $19 + GST per user per month with a desk phone. | $29.43 + GST per user per month. That's $19.44 for Microsoft's Teams Phone Standard, plus $9.99 for your number and call routing. |
| Managed by Mint | Yes. We set it up and support it. | Yes. We set it up and support it. |
Not sure which one fits? Tell us how your team takes calls and we'll help you work it out.
Some businesses live in Microsoft. If that's you, Teams Phone puts calls where your team already works. We'll set it up and look after it properly.
That's $29.43 + GST per user per month all up.
No specific reason to take calls through Teams? MintPhone is usually the simpler, cheaper option.
Not sure which suits you? Tell us how your team works and we'll recommend the right one, even when it's Teams. Talk to us.
Switching to cloud phones is straightforward. You keep your existing numbers, and your calls keep coming the whole way through.
We look at your lines, numbers and handsets. We also map how calls move around your business today.
We set up your queues, menus and extensions around how your team works.
We move your numbers across on a date we agree with you. If anything goes wrong, our fallback plan keeps your calls coming in.
Your handsets and apps are ready to go. We give your team a quick walkthrough, so nobody's left guessing.
It's a phone system that runs over the internet, so there's no box on the office wall. Your team answers on a desk phone, laptop or mobile, wherever they've got a connection.
Yes. We bring your landline and 0800 numbers over, and your customers keep dialling the same numbers they always have.
MintPhone starts at $13 + GST per user per month for the app, or $19 + GST with a desk phone. Unlimited calling to NZ and Australia is an extra $20 + GST per user, and prices drop once you pass 35 users. Use the phone and internet calculator to work out a total for your team.
Your calls divert automatically to mobiles or another number. We can also set up a backup connection to keep your desk phones working. See internet failover.
Yes. We supply the numbers and call routing, then set it up and support it.
MintPhone suits most small businesses because it's simpler and cheaper. Go with Teams Phone if your team lives in Microsoft 365 and wants calls inside Teams.
It's $29.43 + GST per user per month. That covers the $19.44 Teams Phone Standard licence plus $9.99 for your number and call routing.
In New Zealand. We keep your calls, recordings, voicemails and transcripts in NZ datacentres, so nothing goes offshore.
No. You're month-to-month, and you only need to give one calendar month's notice if you want to leave.
Use the calculator to see what it would cost for your team, or tell us what you have today and we'll show you how a cloud phone system would run in your business.
