SMS and Callcenter

Whether you're sending updates to customers or running a high-volume call centre, Mint gives you smart, flexible tools that help your team connect better

SMS Services

Simple, scalable messaging - built right into your Mint setup.

Whether you're sending appointment reminders, outage alerts or support updates, our SMS platform is ready to go.

• Get your own SMS keyword for free
  Every Mint customer gets a free keyword on our shortcode - e.g. Text CONSULTING to 4619.
  Great for quick customer contact, event RSVPs, or support prompts.
• Email-to-SMS & Web-to-SMS from just $0.15 per message
  No contracts, no minimums, no hidden fees - just pay per message.
• No setup or monthly fees
  Whether you’re sending one message or thousands, you only pay for what you use.
• Fully NZ-based delivery
  Fast, reliable delivery to New Zealand mobiles - with delivery tracking and message logs.

Call Centre Solutions

Modern call centres - fully in-office, hybrid or remote.

We build flexible phone systems that work wherever your team is - in the office, working from home, or both.

• 3CX Softphones & Web Apps
  Let your team take calls from a browser or desktop app - no physical phone required (unless you really wnat them!)
• Advanced call routing & reporting
  Hunt groups, call queues, SLA reporting, missed call alerts - it’s all there and it's all included.
• Live dashboards & wallboards
  Keep track of call volumes, response times and agent activity in real time.
• AI-powered call transcription
  Get automatic transcriptions of calls for training, compliance or quality checks.
• Scales with your team
  Whether you have 3 agents or 300, our systems grow with you - no expensive hardware required.
• Wholesale call pricing +12%
  Get ultra competitive rates without the markup. Simple, transparent billing with CDR (call detail records) available for you to view in real time, 24/7.

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Why Mint?

• Built for NZ businesses with local support
• No bloated pricing or lock-in contracts
• Fast setup, training and ongoing support
• Designed for real world teams - from SMEs to schools to busy contact centres